Privacy Policy
Last Updated: September 5, 2026
Landgarten HVAC Service Company (“Landgarten HVAC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit landgartenhvac.com, contact us, schedule service, or otherwise interact with our business.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Service or billing address
- Information about your heating, air conditioning, or other service needs
- Appointment information
- Messages, questions, comments, or other information you provide to us
We may also receive basic technical information automatically when you use our website, such as your IP address, browser type, device type, referring website, pages visited, and similar website-use information.
How We Use Information
We may use the information we collect to:
- Respond to inquiries
- Schedule and provide HVAC service
- Communicate regarding appointments, estimates, invoices, or completed work
- Maintain customer and business records
- Process or facilitate payments
- Improve our website and services
- Send service reminders or marketing communications where permitted by law
- Protect our business, customers, website, and legal rights
- Comply with applicable legal, tax, accounting, and regulatory requirements
Online Scheduling
Our website may direct you to Setmore, a third-party scheduling provider, to schedule appointments.
Information submitted through Setmore may be collected and processed according to Setmore’s own privacy policy and terms.
Payments and Financing
We may use third-party providers to process electronic payments. Payment card information may be transmitted directly to those providers and may not be stored by Landgarten HVAC.
Our website may also provide links to third-party financing providers, including Wells Fargo. Applications submitted to a financing provider are governed by that provider’s own privacy policy and terms.
Landgarten HVAC does not control how third-party lenders evaluate, approve, or process financing applications.
Email and Customer Communications
We may use third-party email, scheduling, customer-management, or communication services to communicate with customers.
If you receive marketing emails from us, you may unsubscribe using the link provided in the message or by contacting us.
Cookies and Website Technology
Our website may use cookies or similar technologies for website operation, security, functionality, analytics, or measurement of website activity.
Third-party services embedded in or linked from our website may also use cookies or similar technologies according to their own policies.
Sharing of Information
We do not sell your personal information.
We may share information when reasonably necessary with service providers that help us operate our business, including:
- Website hosting providers
- Scheduling providers
- Payment processors
- Email and communication providers
- Software providers
- Accountants
- Professional advisers
- Other vendors that support our business operations
We may also disclose information when required by law, to respond to legal process, to protect our rights or property, or in connection with the sale or transfer of our business.
Data Retention
We retain information for as long as reasonably necessary for customer service, warranty history, business records, tax and accounting requirements, legal compliance, dispute resolution, and other legitimate business purposes.
Security
We use reasonable administrative and technical measures intended to protect personal information.
However, no internet transmission, website, or electronic storage system can be guaranteed to be completely secure.
Children’s Privacy
Our website and HVAC services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.
Third-Party Websites
Our website may contain links to websites operated by third parties.
Once you leave our website, the privacy practices of those third parties apply. Landgarten HVAC is not responsible for the privacy or security practices of third-party websites.
Your Choices
You may contact us to request correction or updating of personal information we maintain about you.
You may also ask us to stop sending marketing communications. We may still contact you regarding existing appointments, transactions, service history, warranty matters, or other non-marketing business matters.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
Landgarten HVAC Service Company
Downingtown, Pennsylvania
Dave@LandgartenHVAC.com
484-341-0152